The relevance of virtual reality increases every day, so it is not surprising that the online gambling industry has taken a leading position in this direction, and games in virtual casinos began to develop quite quickly.
Today, there are lots of virtual gambling establishments online, and the competition between them is rather intense. The classic package with welcome bonuses is no longer enough In the struggle for every new customer. Therefore, each of them is looking for new ways to attract new users, improve their platforms so that each website visitor gets maximum convenience and options to choose from. The SlotHunter online casino at online games slothunter offers a huge variety of games from classic poker to live casino.
Everyone knows that any gambling game is associated with the risk to lose financial stability. Basically, online gambling games are developed for mere entertainment in virtual establishments. But, unfortunately, there are some players who do not know how to control themselves during the game. As a result, they lose all their money, and, worst of all, become addicted to the game.
Therefore, it is very important to learn one important rule before the first game – to always control yourself and your bank, and also not to perceive gambling as the main source of income. This will enable you to control the time spent gambling at the casino and money on a weekly basis.
If it becomes clear that you have started to play and to lose more, or the process of the game itself has begun to affect the usual way of life, try to take control of the situation and limit yourself as much as possible from the game. The SlotHunter Casino, having foreseen certain developments and behaviors, offers each client a number of specific measures that can help:
- Personal limits. The SlotHunter Casino has provided the possibilities to set certain limits for the responsible gambling of all gamblers. The users can open the “Restrictions” section of their profiles and set certain limits for themselves: deposit, losses, bet amount, account activity. The limit can be set at any convenient time. The limit becomes applicable immediately. But, if users want to increase the limit, then they have to wait a bit. For this purpose, they should wait for the time when the previous restriction expires and confirm their intention to increase it via email. This is done so that the player does not make a hasty decision, and there is a margin of time left for thinking.
- Deposit limit – it is possible to set a custom limit for a convenient period: day, week, or month.
- Limit on losses is set at the user’s discretion for a day, week, or month. Its amount is tied to the initial deposit, not winnings related to the deposited amounts.
- Limit on bets. The limit on the amount wagered can be set for any convenient period: day, week, or month.
- A self-exclusion setting – it is set for certain periods: six months, nine months, a year, or forever. In this case, the player’s account is instantly disconnected from all advertising offers for a specified period. If this limit has an active status, the player cannot deposit or withdraw funds. The remaining balance will be paid out at the end of the self-exclusion period. In case of permanent exclusion from the casino, the funds that remain on the balance are paid out subject to the casino restrictions.
- Online gambling termination request. If desired, users have the right to put on hold their membership as the casino customer. To do this, they need to contact the support service at firstname.lastname@example.org and specify the period for which they want their access to be blocked. Any player who needs advice or support can turn for help to the following organizations:
- For anonymous gamblers: gamblersanonymous.org/ga/
- Gambling Therapy: Gamblingtherapy.org
The account can be closed at any time convenient for the user.
- Protection from young gamblers (under 18 years of age). The virtual gambling establishment allows registration only to those users who have reached the age of 18. At the same time, the casino uses all available methods to check the age category of players in order to prevent any attempt by a minor to register on the website. For this purpose, the administration of the platform, upon registration, requires users to provide an identity document. In cases where the fact of registration by a minor is found out, such an account is instantly blocked.
- Claims management. If a conflict situation arises, the gambler, first of all, should contact the customer support service. The casino administration as soon as possible processes the received request and provides a substantive answer. It also does everything possible to resolve the issue. The standard response time is eight weeks from the date the claim is received. If it is not possible to resolve the issue during this period, the term is extended. In this case, the client is notified of the reason why the answer was not provided, indicating the estimated time when the problem will be resolved. To communicate with clients, the company uses all available means, including email, and phone.
The main priority for the SlotHunter Casino is the quality and variety of the product provided. So that every user gets what he or she is looking for, with as few problems as possible. It takes care of the safety and comfort of each client, establishing reliable protection of the personal data provided. The friendly team of the support service is always open for a dialogue and will come to the rescue, making every effort to solve the problem.